CRM Stress
The world of sales is a lot more technology- dependent than ever before. Most of us now use some kind of CRM (Customer Relationship Management) tool, such as Salesforce.com or something else that is supposed to make our world easier. So why doesn't it seem to work that way?
The tools do what they're supposed to do - capture information and get it to us when we need it. The problem is that they're dependent on humans, specifically sales people, to do two things: put the information into the system, and then act on it in a timely manner.
The first is a time management problem; the second is based on our motivation. How well are you using the tools you're given? Working with your systems will lower your stress level in the long run, or at least get your sales manager off your back for a while.
